Be Well The Spa

I attended the women’s-only thermal spa session and was shocked to find two men present, despite it being 30 minutes into the session. I had to press the panic button four times before staff finally intervened and asked them to leave. It’s clear that the staff didn’t check between sessions to ensure the space remained women-only. I would advise Muslim women to avoid this place, as it does not prioritise safe, women-only spaces.

I attended the women’s-only thermal spa session and was shocked to find two men present, despite it being 30 minutes into the session. I had to press the panic button four times before staff finally intervened and asked them to leave. It’s clear that the staff didn’t check between sessions to ensure the space remained women-only. I would advise Muslim women to avoid this place, as it does not prioritise safe, women-only spaces.

I attended the women’s-only thermal spa session and was shocked to find two men present, despite it being 30 minutes into the session. I had to press the panic button four times before staff finally intervened and asked them to leave. It’s clear that the staff didn’t check between sessions to ensure the space remained women-only. I would advise Muslim women to avoid this place, as it does not prioritise safe, women-only spaces.

Been looking forward to this as had heard that the spa had undergone renovations recently. A pleasant environment with much needed modernising. The relaxation room was a definite improvement. Unfortunately, along with many others, i was ushered out ahead of time. As me and my friend had booked the final time slot and were told at 3.45 that we needed to be out of the building by 4. The site says booking is for 2 hours spa experience and we had ours cut short. In the changing room there was not enough space or facilities for everyone to mass exodus. I was then told by a member of staff that she was going to lock up and i needed to leave. A pleasant spa experience overall but hampered by this non spa like exit.

Been looking forward to this as had heard that the spa had undergone renovations recently. A pleasant environment with much needed modernising. The relaxation room was a definite improvement. Unfortunately, along with many others, i was ushered out ahead of time. As me and my friend had booked the final time slot and were told at 3.45 that we needed to be out of the building by 4. The site says booking is for 2 hours spa experience and we had ours cut short. In the changing room there was not enough space or facilities for everyone to mass exodus. I was then told by a member of staff that she was going to lock up and i needed to leave. A pleasant spa experience overall but hampered by this non spa like exit.

Been looking forward to this as had heard that the spa had undergone renovations recently. A pleasant environment with much needed modernising. The relaxation room was a definite improvement. Unfortunately, along with many others, i was ushered out ahead of time. As me and my friend had booked the final time slot and were told at 3.45 that we needed to be out of the building by 4. The site says booking is for 2 hours spa experience and we had ours cut short. In the changing room there was not enough space or facilities for everyone to mass exodus. I was then told by a member of staff that she was going to lock up and i needed to leave. A pleasant spa experience overall but hampered by this non spa like exit.

I was excited to visit the spa since the refurb. It does look smart and is definitely improved. My gripe is that I paid for 2 hours but was ushered out of the spa area to the changing rooms 15 mins before the end of the 2 hour session. Ours was the last of the day and the lady said the spa closed at 4 so we all needed to be gone by then. There’s not enough showers for all of us to get through them and dressed by then. When we asked at the front desk they were surprised to hear this. However when we tried to leave the same lady had locked one of the exits. Definitely some teething problems here… maybe they need to change the session times?

I was excited to visit the spa since the refurb. It does look smart and is definitely improved. My gripe is that I paid for 2 hours but was ushered out of the spa area to the changing rooms 15 mins before the end of the 2 hour session. Ours was the last of the day and the lady said the spa closed at 4 so we all needed to be gone by then. There’s not enough showers for all of us to get through them and dressed by then. When we asked at the front desk they were surprised to hear this. However when we tried to leave the same lady had locked one of the exits. Definitely some teething problems here… maybe they need to change the session times?

I was excited to visit the spa since the refurb. It does look smart and is definitely improved. My gripe is that I paid for 2 hours but was ushered out of the spa area to the changing rooms 15 mins before the end of the 2 hour session. Ours was the last of the day and the lady said the spa closed at 4 so we all needed to be gone by then. There’s not enough showers for all of us to get through them and dressed by then. When we asked at the front desk they were surprised to hear this. However when we tried to leave the same lady had locked one of the exits. Definitely some teething problems here… maybe they need to change the session times?