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Creations Hair Studio 's review by
Reviewed by2015-07-10 16:32:25
Creations Hair Studio 's review by Miss lanyiova
I have booked myself for a treatment in this salon and asked if it's ok to bring my daughter with me in advance. ( i have no one to leave her with) They said fine. I arrived well before my appointment time and still they were running 15 minutes late by which time my daughter lost her will to sit. This would have been allright if only they at least apologised instead of rude answer.However it turned out that bringing my child clearly was not fine. The lady providing the treatment was getting very stressed about my daughter moving about. But what do you expect of 21 months old child who wants to be inolved. There was nothing for her to do or destract her. The lady stopped my treatment ( did not finish ) and said we better stop there. I was put in the position where i did not know what else could i have done. On the way out from the room i noticed several staff having a chat and doing nothing. I don't expect someone to look after my child whilst i am having a 5 minute treatment it just would have been nice gesture and a good customer service. She did not finish what i went to have done. (she also did a poor job and left deposits of wax on my face). So after all creations salon is a creation of unprofessional staff , with no manners and poor skills. Never been happy with the service and the outcome and only go back because of no time to find somewhere else. Oh, and not to forget, if you have children they are not welcome! (despite of the fact that i was told several times that they are happy for children to come. Perhaps its not realistic of me to expect to have any treatment whilst i have children but I will not be going back!
Reviewed by Miss lanyiova2012-10-05 12:28:23