Dove Spa at re-aqua Virgin Active Epsom

Nice spa, and acted very reasonably when I changed my booking time at the last minute! Staff were very knowledgeable on the products available and I felt relaxed and comfortable throughout the treatment. Only problem for me was that my pre paid gift card did not register on the spa computer as fully paid and I had to pay an additional amount to pay my bill so had to part pay twice! when i contacted the spa again to discuss my receipt (my internet purchase mean't I had a print out of the credit card transaction) I spoke to Rachel who confirmed she would speak to the manager and call me back the following day but I have heard nothing so they really lose points on customer service! In fact 3 members of staff managed to overcharge me! Hardly a reason to go back again!

There are no special offers currently listed for this salon.

Are you the owner? Claim this listing to add offers.