Fab Hair London

Absolutely amazing service, the final result was exactly as I imagined. The whole team was very helpful and friendly from start to finish. Great atmosphere! Will definitely be coming back

I visited stylist Andy three times. Initially, I deleted my previous review as I considered the issue resolved, but I’ve decided to leave it so others don’t make the same mistake I did. The first visit was great. The second was mixed—I didn’t feel entirely comfortable, my haircut lacked shape, and I left the salon on a chilly October evening with damp hair. Wanting to fix the lack of structure in my cut, I returned to get the front pieces trimmed. I showed a reference photo, but Andy cut it way too short. When I pointed it out, he tried to deny it and say that it is actually looking pretty similar. I’m attaching photos. I wasn’t charged for the bangs and received a 10% discount on hair products. Later, after my negative review, the salon’s admin called me, saying that the discount wasn’t because of the bad cut but rather their standard policy. However, I clearly remember Andy saying he was doing this “at his own expense” without ever explaining any salon policy. The end result? The bangs are a disaster. They have no shape, can’t be styled properly, and feel like they were just randomly chopped in the middle. As compensation, the salon offered me a haircut with Kiri and a hair treatment, which I accepted, though I have to wait for my hair to grow out first. I’ll update my review after that appointment.

Love coming here. Kiri you were great like last time, did an excellent job with my hair and very communicative. All staff are lovely and friendly and good at what they do too.