TERRIBLE!!! I had a facial and a pedicure here, the facial was nice however the pedicure was atrocious, my six month old child could have made a better job of painting my toenails. I complained and was given the opportunity to have another pedicure at my convenience (I explained it was actually quite inconvenient as I would need to find childcare). A couple of months later I arranged for someone to look after the baby, went back to the spa and wanted to upgrade the pedicure to a facial and pay the difference, simple enough you would think, I was after all paying them even more money, except with confusion over the booking I found out AFTER the treatment that this was 'against company policy'(why!!??) and had to pay the full price of £53 for the facial GRRRRR!!!! I want to complain but no one in the spa (including the manager) can deal with a complaint, I just keep being referred to 'head office' which can't be contacted directly and won't respond to messages. I have been trying for weeks to speak to someone. All I want is a phone call! I feel like I've spent a lot of money at this spa and been treated very poorly. Poor value for money, poor treatment and TERRIBLE customer care.
Lesley Leale-Green in West Dulwich
Services
Manicures
Pedicures
Waxing
Facials
Tanning
Massage
Non Surgical Facelift
Microdermabrasion
Day Spa
Sauna
Steam
About Lesley Leale-Green in West Dulwich
Special Offers
There are no special offers currently listed for this salon.
Are you the owner? Claim this listing to add special offers.
Latest Reviews
No reviews available for this salon.
Contact Information
2 Croxted Road
London
SE21 8SW
Opening Hours
No opening times listed.