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About Northolt Leisure Centre
I decided to visit Northolt Leisure Centre as it looks very smart and has lots of facilities, including a swimming pool, gym with all the latest equipment, dance studio, library and cafe.It all sounds great but I only set foot in there on 2 occasions and that was more than enough for me.My first issue is the car park, or should I say the 'lack of car park'. There are very few spaces for the amount of people that visit this Leisure Centre and therefore if you are going at a remotely busy time it is nearly impossible to get a space.On my first visit I had already pre booked a 'Deep Aqua Aerobics' class, upon my arrival I queued up at the front desk for 10 minutes before the extremely slow staff got to me.Once changed I put my belongings into one of the lockers provided which I then locked, before realising I had forgotten to put my shoes in, I opened the locker again and put my shoes inside but realised the locker had kept my 20p! I begrudgingly put in another 20p as I couldn't exactly go out to the front desk in my swimsuit and a towel, and I was also running late for the class due to the car parking issue and the slow staff.I had high expectations of the class but was let down by its disorganisation and lack of content. I felt like I hadn't exercised at all and was thinking I should have gone for a swim instead.I left feeling disappointed but decided to try something else as that was obviously not class for me. I decided on a Body Conditioning class the next week and had called up and booked myself a place.When I arrived for my class (extra early to allow for parking etc) I was informed by the staff that the class had been cancelled as the member of staff was unwell.I was offered a credit for another class; however I had decided that I would definitely not be returning to this shambles so I insisted on a refund. I then waited a further 10 minutes while the staff tried to issue me one, with eventual success.That was my experience, which I would not recommend, however I feel that I should also write about my friends experience as a warning to others.My friend returned to her locker after a swim to find it had been broken into, her bag which had her phone and car keys among other personal items in it had been stolen, and when she got outside they had also stolen her car.When reported to the Northolt Leisure Centre, they did not seem particularly surprised or interested.All in all the most unorganised and unprofessional environment I have ever had the misfortune to visit.
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