Contact Details

289 Lavender Hill London SW11 1LP 020 73501408

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About Ocean

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Latest Reviews

  • Ocean 's review by Ash1

    1

    I went in for a brazilian blow out. I waited for one hour on a booked appointment, I had three people working on my hair two of whom were inexperienced. They did not even apply the product properly i.e half my hair was still free of the treatment I pointed this out and the manager said he knew what he was doing. I left it to the 'experts'. Then they blow dryed my hair and pulled and tugged on my hair, so much of my hair fell out and my head was hurting by the end of it. during my treatment i moved about 6 chairs unecessarily. They done the treatment in 1.5 hours when really it should take 3-4 hours. I paid 200pounds and left and a half week later washed my hair to find out it was so bad my hair was falling out, the frizz was even worse and my hair was so fine and it changed colour. I was so upset i called in but noone took notice so a week later i went in and they told me i did not have an appointment so they will not see me, i told them i wanted my money back the manager was rude to me and i literally got kicked out the shop. This is by far the worst experience I have had. go to a reputable salon and pay the same have a better service and treatment. This is definitely a no go.

    Reviewed by

    2011-07-09 13:21:53
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