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Don't bother going here, not unless you want to be spoken down to and left feeling belittled. So my experience was pretty hectic. I had a Voucher with Groupon for ?29 which included a Colour, Cut and Blowdry at the Newtownards Road salon. I wanted to extend my Ombre hair and they told me it would cost ?20 extra. I said that was fine. They then stated that they wouldn't have the time to do this (even though I booked the appointment for 11am). Their reasoning behind this was because on a Friday morning they get a lot of their regulars coming in... even though it wasn't that busy and they agreed to my booking. I then explained that I needed the Ombre hair done for my boyfriend's graduation that upcoming Tuesday. He's had a hard year and we wanted the day to be special for him. No. One staff member actually turned around and said to my face, "Well you should of thought of that before coming in..." How cheeky can you be? Im sorry I kind of did think of this hence booking the appointment 5 days in advance. #Logic To top it off they offered to trim the ends and put in a curl... there was no mention of any 'this is free of charge' or 'here's a voucher to compensate' ..... Literally nothing. So I basically spent ?29 just to get maybe ?10 or less worth of work done. To further add to this, my boyfriend's mum was with me and said had the same voucher. They only touched up her roots.. they didn't put a full colour on? Even though the voucher covered that. They were apologetic and explained why they couldn't do my hair but my issue with this was the fact they were apologetic to my boyfriend's mum...they didn't seem too bothered to apologise to me. So yes...don't go. For your own sake.
Reviewed by Jordan Galway2015-07-05 09:58:01
As having went to a previous hair salon i have now found my self having to pay more money to fix my hair. I recently went into Relex Hair Studios for advice which i have taken on board and will now use this hairdressers as my first choice. The staff have helped me understand so much more what my hair needs esp for its health, my hair is looking at its best! Going to a cheap hairdressers isnt always value for money esp the way my hair got left at the previous salon which reflex have had to fix and not at a bad price either. I would highyly recommend any one to use reflex as i couldnt be happier.
Reviewed by kyla morgan2012-10-30 15:57:28
Recently visited reflex with a voucher from grab one. Such good value for a cut and blow dry from a seniour stylist, my hair was lovely I will definatly be back at reflex. Staff were really welcoming and friendly.
Reviewed by linda2012-10-30 15:03:39
Brilliant experienced at reflex, my hair used to be black and they were able to lift me up 4 shades in two goes of stripping it with foils. This also didnt leave my hair in bad condition. My hair is still in great condition which is great. I would definatly recommend reflex to anyone! Such lovely and friendly staff. I love my new colour thanks to Reflex.
Reviewed by sara2012-10-30 14:57:55
This is one of the best salons in the area :) i wouldn't go anywhere else My hair was just recently colour corrected by reflex after a disaster ocured while colouring it myself no only did reflex do a brill job but they were so friendly and helpful i seen in the salon that they had won loats of awards for colouring and cutting a salon to be highly reccomanded
Reviewed by Tanya2010-07-29 11:11:50