Sanctuary Spa & Salon

I had a massage with Katie this morning and was absolutely blown away by how incredible it was! She was so pleasant, deeply knowledgeable, and just generally so gifted at what she does! I would highly recommend her to anyone!

Sanctuary Spa is my favorite place in Billings to get a massage! The staff is so friendly and attentive! When you enter the backroom, it is warm, dark, and calming, allowing you to fully relax. I have a hard time "shutting off" my brain, but this is the one place that I can truly do that in. Jessica is definitely the BEST massage therapist there and I request her every time! If you want to treat yourself, definitely book a massage appointment!

Waited over a month for an appointment for my daughter from a color stylist who went too blonde on my teen daughter. At her arrival, there was no record of appointment. The stylist no longer works there, but they said they left a message on an old phone number, not even my current number where I received the text confirmation. I know these things can happen but it was the attitude of the manager and front desk about our disappointment and the best they could do was 17 days later? Honestly, at least a compassionate response to our disappointment woyld have been more professional.