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About Scissum
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Latest Reviews
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Scissum 's review by
I whole hearted agree with Amy.My experience on booking was very similar. Rubbish. They didn't seem to care at all.
Reviewed by
2013-05-22 16:09:58 -
Scissum 's review by Amy
I would have put no stars but that was not an option! AWFUL AWFUL PLACE! They refused to book me in because i had bought a deal which they were offering. It was meant to be a relaxing beauty and hair pamper.......! They refused to give me an appointment for 8 weeks because i was not a 'paying customer' (even though i had paid for the deal). Apparently they had no spaces however a friend telephoned (without the deal) and they could book them in the next day! The manager was completly unproffesional and had no idea of how to speak to a possible future customer...NO CHANCE! The deal stated that saturdays were available however you must book in advance, after being refused the appointment i asked to book Saturday 3rd Sep 11 and was again refused, she said that she was saving saturdays for her paying customers. I informed her that she was in breach of her terms and conditions and that she was infact false advertising. She stated that she did not care and i could not have the saturday. UNBELIEVEABLE. If i am not refunded i would rather throw the deal in the bin that step foot in that waste of premises salon SCISSUM, Hitchin. I will be contacting trading standards! I hope you have a large number of returning clientel as no one who bought this deal will ever return.....thats if they ever get an appointment.
Reviewed by Amy
2011-06-22 14:05:28