Figaro Barbers

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Figaro Barbers's review by Kajol Karamshi

Very very disappointed with the service provided by Ellie. Booked appointment for wash, cut and blow dry and spoke to her two days ago, she knows my hair is thick, tangled and long as i go there often. I came for my appointment today and she said she can’t cut my hair. We initially agreed a time then she said to come 10 minutes earlier however the poor weather condition and road works made me few minutes delayed (8 mins). However, last time I had been waiting for around 30 mins as she was running late. I also did her favour by not booking on treatwell in her favour due to treatwell taking percentage of commission , for me treatwell is cheaper as i have coupons but today paid the full in cash. As i am a regular customer she didn’t even offer a compensation, apology or a discount. Now have to book twice when it would be cheaper just having one appointment for all. She couldn’t primarily do my cut as she had another customer, better communication would have been ideal as we spoke two days back so she should know what to expect. Today she said it would take 2 hrs ish then knowing that she should have booked my appointment another time as i am not a new customer. Charging customers a good price for the service in general should never substitute customer satisfaction!!!! Especially as i go there at times but guess you get what you pay for. Never again and would not recommend my mum to go there as i was going to initially.

Reviewed by Kajol Karamshi on 2025-01-04 15:42:35

Figaro Barbers's review by Dylan Forbes

I've been going to Figaro Barbers since I moved to London 4 years ago and they have exceeded all my expectations. Not only is Jack & Ellie incredibly friendly, but they also take the time to listen to exactly what I want. The services are all reasonably priced, and what I appreciate the most is how accommodating they are with my schedule. A true gem in the world of barbers!

Reviewed by Dylan Forbes on 2024-05-25 14:46:01

Figaro Barbers's review by Petya Slavcheva

Today I had the pleasure of visiting Ellie who truly exceeded my expectations. From the moment I walked in, I was greeted by that lovely and friendly woman who made me feel instantly welcomed and comfortable. Not only was she friendly, but she also displayed a high level of professionalism throughout my entire visit. She listened attentively to my hair goals and offered valuable suggestions. Her attention to detail and precision in her work were truly impressive. I left the salon feeling absolutely delighted with the results. My hair looks stunning and exactly how I had envisioned it. It's clear that Ellie is not only skilled but also passionate about her craft. I can't recommend her enough. If you're looking for a hairdresser who is not only talented but also a joy to be around, look no further. I guarantee you won't be disappointed with her exceptional service and the warm and welcoming experience she provides.

Reviewed by Petya Slavcheva on 2024-05-13 15:47:59