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Iris Avenue
Services
Acrylic nails
Acupuncture
Anti-ageing treatments
Aromatherapy
Aromatherapy massage
Back massage
Bikini wax
Blow dry
Body wrap
Botox
Brazilian wax
Bridal make up
Chinese massage
Decoloration
Deep tissue massage
Enveloppement
Epilation
Eyebrow shaping
Eyelash extensions
Eyelash tint
Facial
French manicure
Gel nails
Hair colouring
Hair electrolysis
Hair extensions
Hair straightening
Hair threading
Hairdressers
Hollywood waxing
Hopi ear candles
Indian head massage
Laser hair removal
Leg wax
Lip collagen
Makeover
Male waxing
Manicures
Maquillage
Massage for men
Massage for women
Men's hairdressers
Mens hairdressers
Microdermabrasion
Modelage
Nail art
Nail extensions
Oxygen facial
Pedicures
Permanente
Perms
Piercing
Reflexology massage
Shiatsu
Spa
Styling
Sunbeds
Swedish massage
Tanning
Tattoo
Thai massage
Waxing
amincissement
brushing
chirurgiens esthétiques
coloration
coupe de cheveux
extension des cils
gommage
hammam
masque
onglerie/manucure
salon de bronzage
salon de coiffure
sauna
shiatsu
solarium
spa
About Iris Avenue
Special Offers
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Latest Reviews
Iris Avenue's review by Rebecca Rose
Awful experience. I left my appointment feeling distressed and upset, questioning if I’ll return. I’ve been a loyal customer since 2022, spending significantly at Iris Avenue and paying for a monthly membership. Today’s treatment was unacceptable, and I’ve requested to file a complaint with management. I’m also sharing my experience online to inform others. On Tuesday, January 29, 2025, I visited to fix a chipped nail—something pre-approved via text. Instead of a relaxing experience after a stressful day, I was confronted by staff, who implied I’d had too many repairs and warned that future fixes deemed "wear and tear" wouldn't be covered under the 10-day guarantee. Given I pay £80-£100+ for builder gel manicures, chips should be covered, especially when I provide clear photo evidence beforehand. What made it worse was the inconsistency—my fix was approved over text but dismissed in person, making me feel gaslit. To top it off, I had a pedicure booked afterward but felt anxious due to the prior confrontation. I had already informed staff I needed a silk fix for my big toe that was split, but my technician later advised against it because of how bad it was broken. I ultimately decided to go without nail polish on my toenails to let it heal and repair itself naturally, only to be told at front desk that I’d typically be charged for the full service price despite not having it done, since my technician is in high demand and I took away time she could've spent with other customers. How insensitive... I still paid £48 for a polish-free pedicure (gel polish is £64)! The way front-of-house handled everything was disappointing. While she apologised when I stressed how awful I was left feeling, it didn't feel genuine. Clearer communication is needed on their front, as well as the ability to actually read a room. Customers shouldn’t be made to feel the way I was made to feel today. I've attatched my last three nail chips which apparently are down to "wear and tear''...
Reviewed by Rebecca Rose on 2025-01-29 21:19:49
Iris Avenue's review by Rebecca Rose
Awful experience. I left my appointment feeling distressed and upset, questioning if I’ll return. I’ve been a loyal customer since 2022, spending significantly at Iris Avenue and paying for a monthly membership. Today’s treatment was unacceptable, and I’ve requested to file a complaint with management. I’m also sharing my experience online to inform others. On Tuesday, January 29, 2025, I visited to fix a chipped nail—something pre-approved via text. Instead of a relaxing experience after a stressful day, I was confronted by staff, who implied I’d had too many repairs and warned that future fixes deemed "wear and tear" wouldn't be covered under the 10-day guarantee. Given I pay £80-£100+ for builder gel manicures, chips should be covered, especially when I provide clear photo evidence beforehand. What made it worse was the inconsistency—my fix was approved over text but dismissed in person, making me feel gaslit. To top it off, I had a pedicure booked afterward but felt anxious due to the prior confrontation. I had already informed staff I needed a silk fix for my big toe that was split, but my technician later advised against it because of how bad it was broken. I ultimately decided to go without nail polish on my toenails to let it heal and repair itself naturally, only to be told at front desk that I’d typically be charged for the full service price despite not having it done, since my technician is in high demand and I took away time she could've spent with other customers. How insensitive... I still paid £48 for a polish-free pedicure (gel polish is £64)! The way front-of-house handled everything was disappointing. While she apologised when I stressed how awful I was left feeling, it didn't feel genuine. Clearer communication is needed on their front, as well as the ability to actually read a room. Customers shouldn’t be made to feel the way I was made to feel today. I've attatched my last three nail chips which apparently are down to "wear and tear''...
Reviewed by Rebecca Rose on 2025-01-29 21:19:49
Iris Avenue's review by Danel Nugmanova
Loved the service. The space. Staff is super lovely. Mani is exactly what I wanted! They are so extra with even bathroom amenities- look at this toilet paper origami! Cute :)
Reviewed by Danel Nugmanova on 2025-01-10 14:52:59
Iris Avenue's review by Melika Rafat
This was one of the best experiences I’ve ever had at a beauty salon! The place has such a positive vibe, and the team is incredibly kind and welcoming. I had my nails done by Maral, and the results were even better than I imagined. She was super precise, did my nails perfectly, and worked really fast too. I’ll definitely be coming back to this salon again
Reviewed by Melika Rafat on 2025-01-04 15:05:56
Contact Information
32 Store Street
London
Greater London
WC1E 7BS
Opening Hours
Monday 10:00-19:00
Tuesday 10:00-19:00
Wednesday 10:00-19:00
Thursday 10:00-20:00
Friday 10:00-20:00
Saturday 10:00-19:00
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