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Kensington Health Club & Spa
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Latest Reviews
Kensington Health Club & Spa's review by Matthew Skermer
For a health club/spa connected to a hotel, the pool and gym are excellent. Good size pool and a small gym with a wide variety of equipment. I stayed 3 nights, did 4 workouts, and was able to exercise every body part I wanted. The steam room was small, but clean and a good temperature (if you like really, really hot steam). I was very disappointed by the male changing rooms and sauna. The male and female changing rooms each have their own sauna, but the male sauna was closed. It looked like it had been closed for some time, and they don't appear to be taking steps to fix it. I don't know if the changing room relies on the sauna to keep it warm, but for all three days it was very cold and smelled strongly of damp. For a spa of this "quality", it is unacceptable not to provide even body wash in the showers for your clients to clean themselves. If I choose to stay at the hotel again, I'll have to bring an empty bottle to use the body wash in the room's fixed container in the "spa". I saw a poster advertising the price of monthly membership - £90 per month!!! I don't know what the average cost is in London, but that's almost 3x the price I pay in a better gym (and my gym provides body wash). And I would never think of coming here for a spa day/break, not in the state the changing rooms are. (As a side point, the last time I stayed in the hotel the changing rooms were swapped. There wasn't any body wash/shampoo, but the changing rooms didn't smell and the sauna was working. If that had been the situation in the actual male changing rooms that I used this week, I would not have felt the need to add the previous 2 paragraphs and would have given the spa 5 stars.)
Reviewed by Matthew Skermer on 2025-02-06 14:52:15
Kensington Health Club & Spa's review by Simran Vaid
Me and my partner have visited holiday inns health club and spa and honestly we had a delightful time here. No issues whatsoever! The pool and jacuzzi were warm and big in size.sauna and steam was also refreshing. But what made our experience a 10 was the attentive staff and their helpful service. They went out of their way to give us the best experience possible. We would like to give a big thanks to Zack, the spa manager, and Louisa. Many thanks Simran
Reviewed by Simran Vaid on 2025-01-15 12:14:32
Contact Information
Wrights Lane
London
Greater London
W8 5SP
Opening Hours
Monday 6:15-22:00
Tuesday 6:15-22:00
Wednesday 6:15-22:00
Thursday 6:15-22:00
Friday 6:15-22:00
Saturday 8:00-20:00