The Spa at Mandarin Oriental Hyde Park, London

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The Spa at Mandarin Oriental Hyde Park, London's review by Brandon Patoc

Staff were very warm and welcoming. Facilities were a tad small/cozy, but still enjoyable. Had a fantastic massage and spent about 1.5 hrs relaxing in the spa.

Reviewed by Brandon Patoc on 2025-03-02 14:49:46

The Spa at Mandarin Oriental Hyde Park, London's review by T Pp

I was booked in for the English Rose spa package yesterday and had a wonderful day at the spa. The women’s only spa facilities were super clean, quiet and left me fully relaxed before my treatments. It’s quite small but perfectly formed and there were only two other women there whilst I was using it so didn’t feel crowded. There’s also a big pool in another area of the hotel (although I didn’t use it.) The changing area is stocked with nice little extras as is the relaxation room, which I ended up having a nap in after my treatments. My treatments were absolutely fantastic as was my therapist. The heated and adjustable massage bed is a really nice touch. The hotel itself is also stunning and the staff all seem very committed to delivering a five star service to their guests. A few negatives- Some of the shower fittings are loose and would benefit users to have clear hot and cold markings on them. The weighted blankets in the relaxation room are not long enough. I’m 5’7” and my feet and lower legs weren’t covered. It’s such a shame as the blankets are lovely but it did affect my ability to get comfortable and became quite annoying. The towels were lovely and soft but the dressing gown was too small. It was a size xxl on the label so there’s definitely sizing issues here! Out of the two other women in the spa it only fit one of them and she was very small. The other woman was of average build and it didn’t fit her either. The website is tricky to navigate and could do with being MUCH clearer. I found it difficult to find detailed facility information and prices. It comes across as a bit dated really. I don’t understand business that make it difficult for customers to book their services and this would’ve probably been enough to put me off coming here over a spa that had a better, more user friendly website. My boyfriend booked this for me however and although I’m glad he did, he did express it wasn’t the easiest. Alarms went off whilst I was in the pool for about a minute. I was about to vacate when another guest told me it was a test. She’d been warned about it but I hadn’t. I did laugh about it but really I should’ve been given a heads up. Room for improvement but overall the good outweighs the bad and I’d recommend and will most likely be back soon.

Reviewed by T Pp on 2023-03-14 08:19:28

The Spa at Mandarin Oriental Hyde Park, London's review by Amanda Lemuel

Absolutely enchanting spa. Service was impeccable and first class. Birthday treat for my Bestie worth every penny spent. She was very satisfied and happy. Treatment was out of this . I could hear myself snoozing but didn't wake.

Reviewed by Amanda Lemuel on 2022-03-24 09:05:11