The Spa at Turnberry at Turnberry Resort, Scotland
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About The Spa at Turnberry at Turnberry Resort, Scotland
Was quite disappointed by Turnberry. We went as a group of girls celebrating my birthday and with high expectations I have to admit that the experience was very disappointing despite having paid quite a bit of money for it. The staff had messed up our booking for treatments and instead of going out of their way to resolve the issue they simply said nothing could be done and so we were restricted to just one treatment each. My massage was on a similiar level to that experienced in a local beauty clinic and in no way was at the level one would expect from a spa which on paper is so highly rated.The spa facilities were very good and our room and the room service was of a good standard. We had a meal delivered to room and the the food and service was excellent. We did record our disappointment to the hotel and they eventually offered a free treatment on our next visit but I have to say I would have to think twice about spending money on a repeat visit just to get a free treatment. A shame because it is close enough for me to use on a relatively regular basis.
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