The Tanning Shop South Kensington

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The Tanning Shop South Kensington's review by Olga Coha

I called and made booking. On prompt arrival I payed and asked to wait for 8 min. I waited for 30 minutes and sunbed still was not available!!! What is the point of making booking? My money was not refund to me. To get my money back I have to Call to ‘main’ office. I had to spend all my lunch time for this nonsense and not had chance to use sunbed. If I can give minus starts I would. Not deserve one star. It’s happened on 12.07.2024 reservation at 11:20. Receptionist extremity rude.

Reviewed by Olga Coha on 2024-07-12 11:03:35

The Tanning Shop South Kensington's review by Tina Das

A very disappointing experience with the sun angel today. The temperature was so high, I nearly collapsed (I use a sauna regularly so I’m used to heat but this was another level). I have used this sunbed in the past but this was different. There was no possibility to adjust the temperature. All the buttons were broken. It is possible that the subbed is broken down as it wouldn’t even start unless you press the button in the wall (none of the buttons on the bed worked). When I finished, the receptionist told me that the ventilation is broken down as well. This shop should not be operating!!!

Reviewed by Tina Das on 2024-05-18 11:26:55

The Tanning Shop South Kensington's review by Cristina Turciansca

I had a disappointing experience at Tanning Shop in South Kensington . The customer service was lacking; the staff seemed disinterested and unhelpful. I didn't feel comfortable or valued as a customer. I came 5 min before my appointment and she asked me to wait 10/15min because she let in someone 1min before without an appointment. I would have appreciated better communication about their services . I hope they can improve their standards in the future for the sake of their customers.

Reviewed by Cristina Turciansca on 2024-04-26 17:00:25